FY->Module-9 : Entrepreneurship - Practice Mode

1) Customers' needs can be understood through _____________.

Customer Survey Selling Talking to our family Customer service

Correct Answer: Customer Survey

2) An Entrepreneur needs to maintain good ________? with his customers.

Communication Relationship Behavior Friendship

Correct Answer: Relationship

3) Why do customers like a product or service?

Good Price Good Quality Feel of the product or service All of these

Correct Answer: All of these

4) Shilpa wants to start a soap-making company. What kind of questions should she NOT ask her customers?

Which types of soaps do you buy? Do you like to eat chats? How much do you pay for soap? Do you use soap?

Correct Answer: Do you like to eat chats?

5) Roopa wants to start a new business. But she is not sure which product she should choose to start her business. What will be her basic research to finalize her product?

Loan from Banks Buying products from others Search how to advertise the product Reserach on products & services that customers are currently using

Correct Answer: Reserach on products & services that customers are currently using

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